Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Nov 2, 2025

It was a job I guess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount was nice I suppose

Cons

Always understaffed I didn't like any of my managers

avatar
Macy's Response
8mo
Thank you for your honest experience while working with us. If you are open to discussing this further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The interviewers were really nice and pleasant.

Cons

It is nearly impossible to reach someone by phone to check the status of your application or to ask questions. They seem short staffed all of the time and their technology is outdated.

avatar
Macy's Response
8mo
We appreciate you sharing your experience during the hiring process. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Nov 1, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

Promotions are available. Upward mobility

Cons

Too political, not enough staffing

avatar
Macy's Response
8mo
Thank you for your honest feedback about your time as a District Merchant. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 439 - 441 of 31,092 Reviews

Glassdoor has 32,707 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.