Macy's reviews

3.4

52% would recommend to a friend

(31,095 total reviews)
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Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Oct 19, 2025

Sales too high

Recommend
CEO approval
Business Outlook

Pros

Better pay than other department stores

Cons

High sales goals are unrealistic for the economy

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Macy's Response
8mo
Your honest feedback as our Cosmetics Counter Manager is appreciated. Thank you for your review.
1.0
Oct 19, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Scheduling is bad ,including hours and no weekends off for associate ,maybe once every 4 months No work life balance, Environment is terrible They are not supportive and they only care about credit and sales goal even tho they see no customers in store they will still say Guys we need credit ,we need to make this hour ,Yes we all understand our job but lets be realistic more than anything

Cons

Wouldn’t recommend to others or maybe they should change most of the managers

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Macy's Response
8mo
We're sorry to hear about your experience as a Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
3.0
Oct 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The managers were welcoming and willing to work with my schedule.

Cons

Low pay Micro managing Customers

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Macy's Response
8mo
We appreciate you for sharing your honest experience as a Sales Associate while working with us.
Viewing 484 - 486 of 31,095 Reviews

Glassdoor has 32,710 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.