Macy's reviews

3.4

52% would recommend to a friend

(31,095 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Oct 17, 2025

Not the best

Recommend
CEO approval
Business Outlook

Pros

For execs great PTO, and some benefits Everyday is different

Cons

Schedule is not great Depending on location huge expectation that salaried execs work on their off days and work longer days than average, even with the close/open pattern of schedule. Too much favoritism for managers that are truly horrible at management.

avatar
Macy's Response
8mo
We're very sorry to hear this was your experience as a Customer Experience Manager. We would like the opportunity to discuss this further. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Oct 16, 2025

Vicious

Recommend
CEO approval
Business Outlook

Pros

Easy work. Fun learning about fragrances from customers. No online learning about fragrances provided by Macys to me. You just sniff and sell. Literally. It’s high energy during sales events.

Cons

Very toxic. Told to shut my mouth and do as I am told.

avatar
Macy's Response
8mo
We'd like to learn more regarding your experience as our Holiday Selling Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you for your honest review.
5.0
Oct 16, 2025

Great holiday work

Recommend
CEO approval
Business Outlook

Pros

great for extra money during the holidays.

Cons

Hours can be long but rewarding

avatar
Macy's Response
8mo
We appreciate you for sharing your thoughts as our Sales Associate. Thank you for your review!
Viewing 490 - 492 of 31,095 Reviews

Glassdoor has 32,710 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.