Macy's reviews

3.4

52% would recommend to a friend

(31,096 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Oct 4, 2025

An okay job

Recommend
CEO approval
Business Outlook

Pros

Pretty easy and chilll job

Cons

lots of hours standing up, can be boring sometimes

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Macy's Response
9mo
We appreciate you taking the time to leave an honest review with us of your time as Customer Service. Thank you for sharing!
4.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

There's always something to do so time goes by fast. The holidays are hectic but fun

Cons

Management thinks too highly of themselves and treats employees poorly

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Macy's Response
9mo
Thank you for sharing your honest thoughts about your experience as Merchandiser. We appreciate your review!
2.0
Oct 4, 2025

Macys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Average pay, hours were good.

Cons

Coworkers make or break the experience Standing entire day with no accommodations.

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Macy's Response
9mo
Thank you for sharing your experience with us. If you are open to discussing this further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location. Thank you.
Viewing 517 - 519 of 31,096 Reviews

Glassdoor has 32,711 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.