Macy's reviews

3.4

52% would recommend to a friend

(31,096 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers and managers -Fun assisting customers -Keeps you physically active -Always run into people you know

Cons

-Money isn’t very good -Working nights and weekends can make it tough to spend time with friends and family

avatar
Macy's Response
9mo
We're delighted to hear how much you enjoy working with your team as a Customer Service Representative. Thank you for your review!
5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

They management team is awesome na the job is easy and flexible.

Cons

You will need to work on your own

avatar
Macy's Response
9mo
We appreciate your positive feedback regarding your experience with management as our Customer Service Representative. Thank you!
5.0
Oct 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Worked with the best team

Cons

Breaks went by too fast

avatar
Macy's Response
9mo
We are thrilled to know that you had a wonderful experience working with us at our Hoover location. Thank you for your review.
Viewing 523 - 525 of 31,096 Reviews

Glassdoor has 32,712 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.