Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I had good friends and coworkers who cared about me

Cons

I had an assistant manager having me fold cashmere. She said “I expect you to fluff these up and if you don’t understand, you can just go home.” It was so rude and nasty of her to talk like that to mr

avatar
Macy's Response
4w
Thank you for sharing your experience, and we would like to learn more! If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
May 14, 2026

Gaining momentum despite office politics and sensitivity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gaining momentum. Good to see the business turning around proper investment in stores and stores colleague being made. People are generally nice. There's a sense of pride working at Macy's.

Cons

A lot of politics. People can be territorial. Tend to cling on to old processes or ways of working unless direct mandate comes from the top.

avatar
Macy's Response
4w
We appreciate the honest feedback working with us. Thanks for sharing!
4.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance Company is agile and makes changes when things aren't working People are generally warm, more approachable than average Retailer Good maternity policy

Cons

No job security- layoffs happen every year- every other year. Trajectory of company doesn't look great.

avatar
Macy's Response
4w
Thank you for taking the time to share your experience as a Sourcing Associate.
Viewing 55 - 57 of 31,064 Reviews

Glassdoor has 32,676 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.