Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Dec 22, 2017
Recommend
CEO approval
Business Outlook

Pros

The employee discount is really the only real benefit of working for Macy's unless you can't find work elsewhere.

Cons

I've worked in various technology organizations for some time now, and Macy's has to be the absolute worst I've seen (and that's saying something). Unfortunately leadership has absolutely no clear direction, and is a perfect example of the blind leading the blind. Staffing is basically a H-1B mill, where the vast majority of "engineers" are from India and have very little, if any, appreciable or relevant technical experience. Most are too afraid to speak up in fear of losing their visas, can't (or don't) think for themselves and need to be spoon fed every step to execute their basic job functions effectively (and even then the work done is questionable), and no one seems to care about quality and/or efficiency. Very few best practices are actually followed at Macy's, and when there are outages, leadership pontificates among themselves and genuinely seems baffled as to why there are stability issues in the environment. The benefits are horrible which is why the internal recruiters won't provide you with any information prior to receiving an offer. Medical is essentially the bare minimums, meaning all the plans are expensive and/or have high deductible, there's no vision coverage, and what the medical plans do cover is limited. The matching on the 401(k) is below average based on my previous work experience, and PTO doesn't roll over (unless you're a California employee). Oh, and you have to be with the company for 3 months before you get any benefits, and I think the 401(k) doesn't start until a year after your start date. All in all, if you're low skilled and want to skate by, Macy's is the place for you. Otherwise, I'd pass on even considering working for the company unless you enjoy being constantly frustrated by working in a dysfunctional mess with an absolutely terrible corporate culture.

2.0
Dec 20, 2017

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

Sample sales, unlimited sick days, discounts.

Cons

-The most toxic work environment in a corporate setting. -Consistant layoffs, -No consistant employee performance reviews. -Salaries are not equal for everyone. -Most skilled associates are laid off and each associate takes on the workload of 3. -Vacations over a week are frowned upon even with no regulations against it. -Nepotism, favoritism, tribalism is obvious and prevalent. -Horrible communication structure.

1.0
Dec 14, 2017

Very political environment and not a great place for women

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nobody works too hard. People come in late at 10 and leave by 4, work from home, etc. It's pretty relaxed. So if you would like to take an easy year, this is the place to be. Pays are ok.

Cons

If you're ambitious and want to make your career and grow, this is not the place to be. Upper management is all politics. It feels like you're working for the government. Working with the internal groups is very challenging. They're all competing with each other and not thinking of the company as a whole. They've divided the digital group into 3 branches: technology, program and product. In the last couple of years, they've pretty much gotten rid of almost all women in the upper management layer, unless you are their "type"(race, gender identity etc). Currently, they have no women as Technology Champion(Director) or Program Champion(Director) except one.

Viewing 55 - 57 of 31,064 Reviews

Glassdoor has 32,676 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.