Macy's reviews

3.4

52% would recommend to a friend

(31,103 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Sep 6, 2025

Nice retail gig

Recommend
CEO approval
Business Outlook

Pros

When the managers are good, this turns out to be a nice, short-term retail gig.

Cons

The customers tend to be the worst part of working here. But, at least you can trauma-bond with your coworkers about that. At the register, you have to sign customers up for Macy’s cards and convince them to open up lines of credit even when you really don’t want to…

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Macy's Response
10mo
Thank you for sharing your honest experience as a Generalist with us.
4.0
Sep 5, 2025

Good pastime job

Recommend
CEO approval
Business Outlook

Pros

Great opportunity to earn and learn on the job.

Cons

Can get very busy during holidays time.

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Macy's Response
10mo
We're delighted to hear you had a great experience working with us a Sales Associate.
4.0
Sep 5, 2025

Good experience

Recommend
CEO approval
Business Outlook

Pros

Busy location so the holiday season was a festive and lively place to work. If you're energized by being around a lot of customers and colleagues from diverse backgrounds, this is the place to be. If you work hard and have a positive attitude, there are opportunities to move up.

Cons

Low pay. If you move up, they are always short on closers. Try to walk with someone to your car late at night.

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Macy's Response
10mo
Your honest feedback means a lot to us! Thank you for sharing your experience as a Seasonal Associate.
Viewing 601 - 603 of 31,103 Reviews

Glassdoor has 32,719 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.