Macy's reviews

3.3

50% would recommend to a friend

(31,066 total reviews)
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Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,066 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Apr 16, 2026

Macys backstage

Recommend
CEO approval
Business Outlook

Pros

If you are an organized manger that knows how to lead and plan you can possibly do the job.

Cons

There is no support from upper management. It is literally a store within a store. Everything falls on you.

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Macy's Response
1mo
We appreciate you taking the time to share your honest thoughts on management and training. If you are open to it and would like to discuss further, please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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Glassdoor has 32,679 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.