Macy's reviews

3.3

50% would recommend to a friend

(31,071 total reviews)
avatar

Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting company and great people

Cons

Strategic vision is fragmented and not coherent

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Macy's Response
2mo
Thank you for sharing your honest thoughts while working as our Director. We appreciate your review.
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

discount, lots of hours, friendly coworkers

Cons

Very competitive environment, overworked by management

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Macy's Response
1mo
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, coworkers are nice to work with

Cons

Management does not listen well to needs of employees, poor communication and bad scheduling

avatar
Macy's Response
2mo
We appreciate you taking the time to share your honest experience while working as our Shoe Expeditor. If you are open to it and would like to discuss further, please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 112 - 114 of 31,071 Reviews

Glassdoor has 32,684 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.