Macy's reviews

3.4

51% would recommend to a friend

(31,082 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly team environment. Flexible scheduling, especially helpful for students or part-time workers.

Cons

Busy seasons (like holidays) can be overwhelming at times, but the same time is great to work for them.

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Macy's Response
2mo
Thank you for sharing with us your experience while working as our Part Time Sales Associate, including your thoughts on the scheduling and with the team. Your review is valuable to us!
3.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Interesting company and great people

Cons

Strategic vision is fragmented and not coherent

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Macy's Response
2mo
Thank you for sharing your honest thoughts while working as our Director. We appreciate your review.
1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

discount, lots of hours, friendly coworkers

Cons

Very competitive environment, overworked by management

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Macy's Response
2mo
Thank you for sharing your experience. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 124 - 126 of 31,082 Reviews

Glassdoor has 32,695 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.