Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 4, 2026

starting job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great team and coworkers with understanding managers.

Cons

Pay was a little low

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Macy's Response
3mo
Thank you for your honest review regarding the team and management. We appreciate it.
1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, category assigned to you is random.

Cons

Horrible management, HR doesn’t care.

avatar
Macy's Response
3mo
Thank you for sharing your experience at your New York store. If you're happy to discuss it further, please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/. Be sure to include your name, phone number, email address, and store location so we can contact you directly! We appreciate it.
2.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees discount. Flexible hours I guess.

Cons

Either you get lots of hours or you get none. You don’t stay where you were station for the day, manager will move you whenever they need.

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Macy's Response
3mo
Thank you for your review as our Sales Associate in Clackamas, OR. We appreciate your feedback.
Viewing 190 - 192 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.