Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 10, 2026

Good WLB

Recommend
CEO approval
Business Outlook

Pros

WLB, leadership visibility, hybrid work flexibility, opportunities to work with lots of different people

Cons

office needs to be upgraded and feels like it's in the 1980s

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Macy's Response
4mo
We appreciate you sharing your experience with us. Thank you,
2.0
Feb 9, 2026

Don't Do It

Recommend
CEO approval
Business Outlook

Pros

20% discount on most items at Macy's and some less at Bloomingdale's. Some fun and exciting I.T. project, but mainframe is still there. Their big project for 2025-2026 is eliminating the mainframe.

Cons

January layoffs - mostly an every year event. I.T. is typically tight given focus is on customers and revamping stores to make more profitable. Lots of hours, long hours especially during Holiday peak.

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Macy's Response
4mo
Thank you for your honest feedback about your time as our Director. If you’re open to it and would like to discuss this further, please send us a private message on Facebook at https://www.facebook.com/Macys/ or on Instagram at https://www.instagram.com/macys/. Make sure to include your name, phone number, email address, and store location, so we can connect with you directly. Thank you!
Viewing 238 - 240 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.