Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 5, 2026

Flexible schedule

Recommend
CEO approval
Business Outlook

Pros

There is some flexibility, not as much anymore.

Cons

Not as flexible as it was. The company has taken part of the flexibility away. Management not easy to work with helping with scheduling as it use to be.

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Macy's Response
4mo
We appreciate you for sharing your honest feedback on your experience working as our Fine Jewelry Specialist. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good money on holidays mostly

Cons

Short hours, toxic management, have to tip out the workers even if you don’t make much on some days

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Macy's Response
4mo
Thank you for sharing your honest experience working as our Bartender/Server. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great clothes and other products you get to see on break

Cons

Black friday and holidays kill you

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Macy's Response
4mo
We appreciate you for sharing your honest review while you were working with us as our Sales Associate. Thank you.
Viewing 247 - 249 of 31,084 Reviews

Glassdoor has 32,698 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.