Macy's reviews

3.4

51% would recommend to a friend

(31,086 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jan 26, 2026

Horrible culture

Recommend
CEO approval
Business Outlook

Pros

Brand partnership with MAC was the only good part of this job

Cons

poor work life balance, no cleaning supplies, misogynistic and dismissive

4.0
Jan 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible part-time gig, fun coworkers, nice additional discount

Cons

Mandatory holiday hours during Thanksgiving and/or Christmas, rather challenging sales quotas is you work less than 20/hrs a week during non-busy shifts

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Macy's Response
5mo
We appreciate you for taking the time to share your experience as a Cosmetics Sales Associate!
4.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Seasonal hire. The management was kind and friendly. Did not get a lot of hours in but I guess that's to be expected for a seasonal position. Overall my colleagues were nice, but customers especially around holiday time can get rude.

Cons

Customers Pay could be better

avatar
Macy's Response
5mo
We appreciate you for taking the time to share your experience as a Sales Associate!
Viewing 283 - 285 of 31,086 Reviews

Glassdoor has 32,700 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.