Is Macy's a good company to work for as a Visual Assistant?

Visual Assistant professionals working at Macy's have rated their employer with 2.8 out of 5 stars in 196 Glassdoor reviews. This is a lower than average score with the overall rating of Macy's employees being 3.4 out of 5 stars. Search open Visual Assistant Jobs at Macy's now and start preparing for your job interview by browsing frequently asked Visual Assistant interview questions at Macy's .

Does Macy's pay Visual Assistant employees well?

Visual Assistant professionals rate their compensation and benefits at Macy's with 2.6 out of 5 stars based on 196 anonymously submitted employee reviews. This is 17.5% worse than the company average rating for salary and benefits. Find out more about Visual Assistant salaries at Macy's.

What are the top reviewed jobs at Macy's?

Sales Associate (5759) , Retail Sales Associate (1407) , Sales Manager (623) , Beauty Advisor (612) , Seasonal Sales Associate (493) , Sales Associate/Cashier (322) , Cosmetics Counter Manager (292) , Manager (281) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1799 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1191 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1081 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 815 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2603 reviews)); "management is poor and lazy" ((in 2016 reviews)); "There are not enough expectations set from senior level management and many managers do whatever they want." ((in 1338 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 572 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 331 reviews))

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Macy's

Macy's Visual Assistant reviews

2.8

53% would recommend to a friend

(196 total reviews)

Tony Spring

55% approve of CEO

43% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Career opportunities

2.7

Work/Life balance

2.6

Culture & values

2.6

Compensation and benefits

2.1

Senior management

Visual Assistant employees have rated Macy's with 2.8 out of 5 stars, based on 196 company reviews on Glassdoor. This indicates that most Visual Assistant professionals have an average working experience there. Macy's is rated in line with the average (within 1 standard deviation) by Visual Assistant professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

196 reviews

5.0

May 3, 2026

Enjoyable team but physically demanding work environment

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Fun team to work with. Days went by very fast.

Cons

Lots of floor moves and standing on ladders. Other then that it was a good job.

Macy's Response

2mo

Thank you for the honest feedback on your time with us as a Visual Merchandiser. We appreciate your review!

2.0

Dec 29, 2025

Overworked, underpaid

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Benefits? Coworkers Hours N/a N/a

Cons

Management Lack of training Schedule Pay Lack of Merchandise

Macy's Response

6mo

We appreciate you for sharing your honest review as our Visual Merchandiser. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly and learn more! Thank you.

5.0

May 29, 2025

Great people to work with

Visual merchandising

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, fair pay and good hours for retail

Cons

Sometimes requires to work overtime and odd hours for special set ups

Macy's Response

We're happy to hear about your pleasant experience while working in Visual Merchandising! We appreciate the review.

Viewing 1 - 3 of 196 Reviews

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Ratings by category

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Enjoyable team but physically demanding work environment

Overworked, underpaid

Great people to work with

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