Item: Madewell
Rating: 3
Author: Anonymous employee

Question 1

Is Madewell a good company to work for?

Accepted Answer

Madewell has an overall rating of 4.0 out of 5, based on over 2,160 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 68% of employees would recommend working at Madewell to a friend and 43% have a positive outlook for the business. The best reviews about Madewell have been left by employees working as Seasonal Sales Associate, Store Associate and Stylist.

Question 2

Does Madewell pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Madewell employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Madewell. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Madewell?

Accepted Answer

68% of Madewell employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Madewell 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at Madewell?

Accepted Answer

Sales Associate (892), Retail Sales Associate (188), Assistant Manager (80), Stylist (55), Seasonal Sales Associate (33), Associate Store Manager (22), Sales Support (21), Sales Support Associate (21), Associate (20), Part Time Sales Associate (20), Visual Associate (20), Retail Associate (18), Associate Manager (17), Store Director (17), Store Associate (12)

Question 5

What are the pros of working at Madewell according to real employee reviews?

Accepted Answer

"The coworkers and the merchandise are great as well as the discount" ((in 149 reviews)); "Great people and company to work for" ((in 135 reviews)); "Flexible hours and I learned different roles" ((in 92 reviews)); "Fun work environment" ((in 86 reviews)); "I had a great manager and made the overall experience great." ((in 81 reviews))

Question 6

What are the cons of working at Madewell according to real employee reviews?

Accepted Answer

"low pay and no commission even though we were expected to give over the top service and essentially act as personal shoppers." ((in 151 reviews)); "No commission and "stylist" incentive is like pointless" ((in 29 reviews)); "Very little training for the sales associates." ((in 21 reviews)); "it was hard to get time off" ((in 17 reviews)); "Absent upper management, no hours for payroll, and stagnant wages." ((in 15 reviews))

Question 7

What are employees saying about Madewell layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madewell layoffs and their outlook for job security at Madewell in 2026.

Question 8

What are the top reviewed Madewell locations?

Accepted Answer

New York, Boston, Los Angeles, Washington, Chicago, Austin, Houston, Seattle, Dallas, Atlanta, Short Hills, Portland, Nashville, Fort Worth, Denver, Charlotte, Columbus, San Francisco, Raleigh, Bethesda, Paramus, San Diego, Plano, Minneapolis, Philadelphia, Miami, Birmingham, Charlottesville, Kansas City, Brooklyn

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Consistent shopper

Fun but no training and management was miserable

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