Madison Reed reviews about "upper management"

Upper management is a joke. Doesn't know how to do their jobs, crazy unprofessional, over all has the worst leaders I've seen. Just don't do it.

NO work life balance whatsoever. This would be a job for someone who is single or strictly dedicated to their job no family or children. You will work 24/7 if you are on salary. As the GM the expected a work week is a minimum of 45+ hours. You are on call 24/7. There is no verbal communication it is 90% email, slack, or text. You are expected to answer immediately and deal with all situations. If not, you would be reprimanded. The clientele is huge! Not a bad thing, however there is not enough or payroll to accommodate for the guest. So, you are taking over 20+ clients a day and expected to manage the salon and perform everything else. Leading you to easily work a 55+ hour week which is "normal" I worked over 10 hours an any given day worked over my breaks and lunches. I work when I get home from work, when I wake up each morning I start working from home all on top of being at the color bar for 10+ hours. Mandated conference calls on your days off or any calls. Upper management is nothing but micro mangers. They say there is room for growth but its strictly politics. They talk about culture there is none. They hold feelings which prevents you from every having things confidential. I have been in the industry for over 12+ years and have had large work loads and I understand what it takes to do they back end work. However we are not a robot and are still human. This is job for someone who is newer to management and wants to grow. This is for someone who doesn't have a life outside of work. Maybe good for someone relocating to the area looking for a job? Best of luck to the company and the workers.

Hostile clients Favoritism an cattiness all the way to the top Everything was constantly breaking and upper management never there Constantly dangling promotion/growth over your head with no follow through You dont make enough money to make any of the abuse worth it and no benefits

No breaks, competitiveness from upper management, hateful dishonest management, tip stealing, you are just a number and they will use you and throw you away.

Refuses to let you post your cosmetology license in public view (illegal). They struggled to even locate mine when I quit. Middle and upper management was awful. Reported someone to hr and was told to “try and see it from their perspective”. Had time off approved one day and randomly unapproved the next. Wanted 4 weeks notice on time off but wouldn’t approve it till sometimes the day before. Not to mention an all over lack of communication. It seemed like a great place to start as a new stylist but random schedule changes inability to schedule your self any time off and just rude management will burn you out in months.

Terrible upper management HR is no good either

It’s a GTFO for me. Upper leadership, HR, owner know the problems, hear the cries of suffering staff and respond with things like, but are you assuming positive intent? Are you being curious? Are you acting in our values? While the teams drown, are underpaid, overworked, belittled and upper management victim blames.