Is Manpower a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Manpower have rated their employer with 4.1 out of 5 stars in 154 Glassdoor reviews. This is an average score with the overall rating of Manpower employees being 4.1 out of 5 stars. Search open Customer Service (CSR) Jobs at Manpower now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Manpower .

Does Manpower pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Manpower with 3.7 out of 5 stars based on 154 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Manpower.

How happy are Customer Service (CSR) professionals working at Manpower?

71% of Customer Service (CSR) employees at Manpower would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Customer Service (CSR) professionals have also rated Manpower with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.2 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Manpower?

Recruiter (323) , Administrative Assistant (162) , Customer Service Representative (157) , Warehouse Associate (145) , Machine Operator (129) , Recruitment Consultant (126) , Warehouse Worker (120) , General Laborer (109) , Consultant (107) , Staffing Specialist (98) , Laborer (86) , Material Handler (77) , Forklift Operator (73) , Chargée De Recrutement (68) , Production Worker (67)

What are the pros of working at Manpower according to real employee reviews?

"They worked really hard to find work for me and the pay was very good for a staffing agency." ((in 402 reviews)); "Great people and they actually care about you and not to just get you a job." ((in 289 reviews)); "Staff are friendly and know the system of finding the best fit within a company which best suits the employee." ((in 199 reviews)); "Very knowledgeable and the communication is great!" ((in 147 reviews)); "The team worked great with me and found me a job very easily." ((in 94 reviews))

What are the cons of working at Manpower according to real employee reviews?

"No benefits and the customer service was horrible." ((in 198 reviews)); "Management is poor and they will take every chance to ruin you." ((in 178 reviews)); "Low salaries and it's better to have nice opportunity that it" ((in 147 reviews)); "The hours are long and can get to you if you try to over do it" ((in 58 reviews)); "They come down on you very hard for taking time off and always question it." ((in 39 reviews))

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Manpower Customer Service (CSR) reviews

4.1

71% would recommend to a friend

(154 total reviews)

Jonas Prising

41% approve of CEO

52% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

3.9

Work/Life balance

3.9

Senior management

3.8

Career opportunities

3.7

Compensation and benefits

Customer Service (CSR) employees have rated Manpower with 4.1 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Manpower is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

5.0

Oct 31, 2024

Good agency

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible remote job option friendly staff

Cons

I really enjoyed working for the agency

3.0

Oct 17, 2024

It’s very good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The work is okay, I like it

Cons

I don’t like the hours or the managers

Manpower Response

Hi, The majority of people working for us have a very positive experience. We accept things can go wrong and are sorry to hear your comments. Please do contact us directly to discuss your concerns. regards Manpower UK

4.0

Jun 13, 2024

Chill environment to work!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy going managers that listening.

Cons

Sometimes difficult to get hours from the client.

Viewing 13 - 15 of 154 Reviews

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Manpower Customer Service (CSR) reviews

Ratings by category

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Reviews by job title

Good agency

It’s very good

Chill environment to work!

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