Great staff and students but challenges in leadership
Pros
I've witnessed the growth and success that comes from being at Mansfield Hall - for both parents and students. In my role, I felt like I was contributing to a broader mission of making higher education more accessible. Lots of great people work here - many care about the work they are doing and know how to build genuine connections to support students. Staff are very welcoming. If you are fresh in your professional career, this is a great place to build some experience. Company pays fair wages and there are excellent health benefits if you work full time.
Cons
Private pay program - it means that you get to do really great work for a select few students that have the financial means to enroll in the program. Many staff have called for scholarship or financial aid opportunities so that the program could be open to a more diverse group of students, but these requests were quickly dismissed as "we tried that and it didn't work.” Poor supervision. Leadership does not give appropriate guidance for middle management on how to be strong supervisors and this trickles down throughout the company. Nepotism continues to be an issue at this organization. As someone that entered this role with an advanced degree and several years of experience, it's frustrating to think about how much more money and advancement I might have had if I went to summer camp with the President. Organization does not have clear system for hearing or responding to employee feedback. I did not get the impression that upper level management is interested in actively listening to staff about challenges or that they are planning to change how they run the organization (I didn't even have an exit interview). Many staff have left because of these frustrations. Because your employment at Mansfield Hall is "at-will" you can be fired at anytime for any reason. I've seen a number of colleagues very swiftly and unjustly lose their jobs here.
