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Mapcom Systems

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14 reviews
2.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Mapcom does a pretty decent job of conveying a family atmosphere. They provide free snack/drinks for their employees, after work "happy hours" in the basement occasionally, "Popcorn Thursdays", and also provide quarterly company outings. Working with smaller telecommunication companies, the clients are friendly and help provide a family-like feel as well. With the company expanding rapidly, hard work can let you climb to a desired position quickly, but the ceiling there is very low. A vast majority of the people there are an absolute joy to work with, and I would consider them the biggest "Pro".

Cons

Where to begin? The average salary there is laughably below market value to "keep you hungry". Once you have proven your worth, you get small bumps but the pay gap is "made up in bonuses". These "bonuses" can come anywhere from 1-6 months later than the original dates, and almost always come in disappointingly low (not to mention highly taxed). You are penalized if you work "only" 45 hours a week (It's an unofficial motto that "This isn't a 40-hour-a-week job"). The job becomes your life, and management honestly wouldn't want it any other way. Upper management is filled with "Yes-Men" and if you voice your concerns/criticisms you will be shunned and reprimanded. You are expected to work occasional weekends in support with no extra pay or comp time for your weekend shift. Support is terribly run, unorganized, and a majority of the support techs are either told to put their focus on areas of weakness or not trained properly at all. You will get burned out FAST.

5.0
Apr 9, 2019

Trending Up

Recommend
CEO approval
Business Outlook

Pros

I have seen more positive changes over the past year than in my during my first 5 years with Mapcom. New management team is a breath of fresh air - improved employee benefits, more accountability, new employee appreciation events and a renewed focus on our software quality.

Cons

Company can be clickish with pockets of entitlement Limited career growth Health and 401k not the best

2.0
Sep 9, 2022

Yuck

Recommend
CEO approval
Business Outlook

Pros

Nice office space. Lots of meeting rooms.

Cons

Extremely clicky. Poor management. Unfair.

1.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Many of my fellow employees were great to work with and very competent at what they did. The kitchen was always fully stocked with snacks and drinks. Scheduling could, at times, be flexible to allow for doctor's appointments and vacations.

Cons

I have never worked for a company with such incompetent management. The level of micromanagement is staggering. The owners of the company meddle in everything from scheduling to the menu for lunch meetings. Management hires people to do a job and then ties their hands and doesn't allow them to do that job without overbearing supervision that kills all creativity and free thinking. Mapcom treats their employees like machines. They have no patience for mistakes. Employees are expected to work 50-55 hours a week. Simply working the 40 hour work week you are promised when hired means you will never receive bonuses, promotions, or raises and will face over scrutiny based on not being a team player. Employees have their responsibilities changed and "reassigned" with no notice. Mapcom has little regard for the best interest of their clients. They think only about internal profit. While this seems like a good business model, it is unsustainable. Clients eventually discover the sub par product cannot be compensated for by the hardworking and knowledgeable employees.

5.0
Mar 29, 2019

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Great vision into the future Fun place to work Employees are smart and hard working Management is approachable

Cons

Benefits were slow to start but they have recently fixed this.

5.0
Mar 14, 2019
Recommend
CEO approval
Business Outlook

Pros

*Great management *Great vision *Trending in the right direction *Great sense of Job security *Tons of opportunities for Cross Training and Learning new things *Company celebrations at least twice a month for sign-offs

Cons

*Growing Pains - There has been a lot of reshuffling of management lately which is to be expected with any small company's growth. *Cross-Department communication is getting better, but still needs some improvement to be as seamless as possible.

3.0
Jul 30, 2020

Great Mindset and Intentions, Still Held Back by Old Habits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative software development is setting the future stage for this company. Moving towards a 21st century management mindset and becoming a SaaS provider. Leadership listens and is open to new ideas on how to solve problems.

Cons

Accountability for solving problems and adhering to agreed upon processes can be spotty. Some are not very receptive to change and communication is still a struggle for some managers. PTO is not great compared to other software companies (still old school of thought).

4.0
Jul 21, 2018

Growing Company

Recommend
CEO approval
Business Outlook

Pros

Management willing to grow. Want to find opportunities and is sales focused.

Cons

Only work on there terms. Busy micro managing so it's hard to focus on productivity.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 32 Mapcom Systems reviews submitted anonymously by Mapcom Systems employees. Read employee reviews and ratings on Glassdoor to decide if Mapcom Systems is right for you.