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Mapcom Systems

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4 reviews
2.0
Jun 7, 2015

The good, the bad and the ugly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From the moment you enter Mapcom offices, you immediately think "this place is different" in a good way. The kitchen is always stocked with snacks and drinks including a wide variety of healthier choices. The office "mom" often bakes cookies and other goodies for the staff to enjoy. There is an herb garden where the staff can obtain very fresh herbs cared for by mom. Downstairs features exercise room, shower, fully-equipped kitchen, washer and dryer and, wait for it, a 3-tap kegerator with micro/craft brew selections. The kegerator is tapped for special occasions, which include when a new client is signed. Staff are encouraged to eat healthy and exercise. In addition to the healthy food choices there are frequent organized fitness activities and contests. Outdoor meetings and walks in the park-like setting are the norm. The dress code is "anything goes" unless a client is visiting, which is fairly infrequent. Expect flip flops, full-on yoga apparel, and costumes on various occasions. All-in-all, there is much right going on setting a comfortable and supportive work environment.

Cons

Most of the problems are rooted in poor management practices at the top. Little respect is given for individual schedules. Meetings -- especially those including the President -- usually go long causing staff to scramble to find meeting space at the last minute. Only working 50 hours a week is frowned on. People are expected to devote their lives to the company. The President is an extreme micro manager getting involved in the minutest of insignificant of details such as what chotchkies to hand out in the exhibit hall at conferences. No idea is a good idea unless it's the President's idea. You often hear "if you want to do something different, you'll have to get [the President] to think it's his idea." People are paid incentives for ideas that, if implemented, result in new revenue. Sounds good, right? Unfortunately, how they implement it at Mapcom results in people keeping their ideas to themselves which discourages openness and collaboration. People are often hired to do one thing, but asked to something completely different. Countless stories abound of people being moved into different positions shortly after being hired. On the less significant side, office space is tight. Two people per cubicle is the norm here and "cubicle" is a bit of an overstatement.

3.0
Jul 30, 2020

Great Mindset and Intentions, Still Held Back by Old Habits

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Innovative software development is setting the future stage for this company. Moving towards a 21st century management mindset and becoming a SaaS provider. Leadership listens and is open to new ideas on how to solve problems.

Cons

Accountability for solving problems and adhering to agreed upon processes can be spotty. Some are not very receptive to change and communication is still a struggle for some managers. PTO is not great compared to other software companies (still old school of thought).

2.0
Jan 12, 2017

It's a stepping stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a laid back office with nice restrooms and lots of free snacks. There are some intelligent and pleasant people there. The company likes to organize parties and events for their employees which is refreshing and very start-up esque. The clients are also generally pleasant to deal with. Time off is easy to get. It's great as a post college stepping stone.

Cons

Like someone else said, management is truly awful... There are some decent people and there are some dead weights. It seems like you will become a manager if you last-- they promote based on seniority not merit... It can be very cliquey and managers will favour brown nosing and promote those people. Reviews are based on how much you are liked and not what you know. It's blatant favouritism at times. The training is poor at best and most people are too busy to offer much help. They say it's a salaried job but they want your time reported down to the minute and they will scrutinize it at random intervals. It's more like an hourly job that watches you very closely. But it's work; it's not a place to have fun.

3.0
Jan 26, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a great job/career for someone coming out right out of college; if you put enough effort and time in, you can eventually move to the position you want to within the company. The people I worked with were great, alot of talented programmers/developers/analysts (They call the database analysts at Mapcom "Data Integration Specialists"), just a generally friendly atmosphere overall. Free snacks and drinks, even freshly prepared lunch on some days. My two favorite things about this company were the extraordinarily talented developers/programmers I worked with and learned new/complex programming concepts from, and the awesome food that was prepared by that ever-wonderful woman that runs the front desk most of the time. I feel that she has gone unrecognized for her contributions for decades with Mapcom! Even though they encouraged physical fitness and exercise, this free reign on the food and drink made it tough not to gain weight, but small potatoes in my opinion.

Cons

Even though management doesn't explicitly say "work overtime", you begin to get the feeling that if you don't put in hours nightly/over the weekend outside of work, you'll get reprimanded because you don't meet the unrealistic deadlines that are set to begin with. Near the end of my career with Mapcom, they started to improve upon this, but the deadlines to complete implementation on most projects were still unrealistic in the end. If you let them, they will work you like a slave. I can recall many a night working until 2, 3, sometimes 4 AM into the morning on projects, all for the sake of attempting to "meet a deadline". The thing that hurt the most about this, was that management didn't seem to care about this fact, rather, they would encourage more of this to happen across the department. And I recognize the fact that they are primarily a family-owned company, but the salaries paid to anyone outside of a top-tier development role or management role leaves something to be desired. This is why alot of their best talent has left them over time. That being said, I do disagree with the statements made in other reviews about management being awful. There are good managers at this company, some that do care about your well-being, but others that only care as long as you "get the job done".

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Glassdoor has 32 Mapcom Systems reviews submitted anonymously by Mapcom Systems employees. Read employee reviews and ratings on Glassdoor to decide if Mapcom Systems is right for you.