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      Mariner Finance

      Engaged Employer

      Mariner Finance reviews

      3.7

      68% would recommend to a friend

      (682 total reviews)
      avatar

      Joshua Johnson

      88% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Senior management

      Mariner Finance has an employee rating of 3.7 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mariner Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      682 reviews
      5.0
      Aug 22, 2016

      Awesome place to get ahead & rewarded for hard work

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      They recognize and then reward hard work, contribution (both in direct production and the intangibles you bring to your job) and dedication. Many of my peers have been promoted to positions they aspired to achieve as well as myself. Very team oriented atmosphere, everyone in the branch is working together to achieve clear goals. Direction and communication from my boss is clear and it feels genuinely as if he wants to see me succeed and do well with Mariner. Successes are celebrated and the recognition is warming, they are very positive in feedback and provide plenty of coaching. A ton of opportunities available for growth within the company and they do a great job of coaching and preparing employees to grow with the company.

      Cons

      Some HQ "support" services can be tardy in their support of the office, some are even short or curt to you on the phone when you call them. Many new Executives now as they expand the company and the new execs come off as distant to the office/team, a very different feeling now and the branch/HQ dynamic does not feel as connected, something that others before did very well to cultivate. It sometimes feels like there are two "teams" in headquarters or that HQ is not on the same page as the branch.

      avatar
      Mariner Finance Response
      9y
      Thank you for your review and for informing our potential future employees that working at a Mariner Finance branch is an exceptional work environment for results-oriented individuals. Department heads have recognized that with our company wide growth comes the need for our support structure to grow. We always continue to grow and enhance our processes while improving our response times. HQ and our branch network being on the same page is very important us, and we will provide this feedback to our Executive Team. If there is anything else you’d like to share, please contact the HR Department.
      1.0
      Aug 8, 2016

      Messed up

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy consumer finance business, , this company promotes a deranged form of it.

      Cons

      Poor management. Unrealistic goals,low pay, employees are expendable, really messed up business plan. At the rate they are going they will be sold in the next 5 years.

      avatar
      Mariner Finance Response
      9y
      Thank you for your review. We regret to learn your experience hasn’t met your expectations and we welcome your feedback. Having a different business outlook can be frustrating, and we encourage you to discuss your ideas with your manager. If there is anything else you’d like to share, please contact the HR Department.
      3.0
      Jul 29, 2016

      Avoid, especially in the Southeast

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a steady job and the pay was decent

      Cons

      Management did not care at all about lower-level employees and hiring/promotion decisions were often nonsensical, resulting in extremely unqualified people being in high positions You will also be expected to work Saturdays and evenings and often drive around to people's houses by yourself to collect late payments.

      avatar
      Mariner Finance Response
      9y
      Thank you for your review. During holidays and peak business days of the month, Saturdays and evenings are possible in this industry to help better serve our customers. We always make decisions we feel are in the best interest of the business and employees that they will be leading. This is why the company has implemented a policy that prohibits the field visit aspect of the collection process. This was implemented one year ago, and if there are any violations of policy, HR has an open door policy on reporting these instances. If there is anything else you would like to share, please email contactus@marinerfinance.com
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      ReviewsMariner Finance reviews

      Glassdoor has 694 Mariner Finance reviews submitted anonymously by Mariner Finance employees. Read employee reviews and ratings on Glassdoor to decide if Mariner Finance is right for you.