Remote work option, but toxic call center environment
Pros
Remote work. No other pros.
Cons
Low moral across inside teams. Separation of departments. Lack of transparency on any company changes or policy changes. There is no HR/Employee handbook. Senior leadership is not kind and lacks empathy. (Clicky) Volume is insane. Micro management at its heaviest. It is now a call center. Expect high call volume and no breaks. Job description does not match actual work. Bonus structure is weak. No opportunity for career advancement. If you wanna be underpaid and under appreciated, this is the place for you. This is not a real estate position. It’s a call center and you’re penalized for providing good customer service. The bonus structure is a ratio. Any call over 45 seconds count negatively against you and takes money from your bonus. I wouldn’t recommend this job to my worth enemy.
