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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,856 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 3, 2012

      na

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      paychecks don't bounce benefits pretty good

      Cons

      management sucks no future for good hard workers

      1.0
      Feb 24, 2012

      I would say: " never a failure, always a lesson....LEARNED!"

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Convenient to apt/ school, pay was decent, friendly atmosphere at times, flexible schedules, discount packaging on rooms, and very college friendly.

      Cons

      The cons were: a very disorganized franchise in downtown Richmond, managers were unfocused and not goal oriented, poor leadership, little communication from managers, quitters, and unprofessional employer-employee relationships

      2.0
      Feb 23, 2012

      I was misunderstood, judged, belittled and "thrown away."

      Front desk clerk
      Recommend
      CEO approval
      Business Outlook

      Pros

      I absolutely loved working with my guests and majority of my coworkers (one's that did not target me with rudeness and cruelty). This was one of the first jobs I must say I enjoyed on a customer service level because of the amount of time required with the guests. This job really introduced me to a new understanding of customer service, thank you!

      Cons

      I fell victim to personal attacks, emotional abuse, and other acts of incivility by managers. On a different note, there is no effective training program at this location; the managers expect their coworkers to know what they have not introduced to the entire staff or what other coworkers may know.

      Viewing 18496 - 18498 of 18,856 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,446 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.