Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
avatar

Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Nov 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Good hours. For the most part they'd allow time off when needed. Holiday party that, despite being during work hours on work property, was pretty fun. Turkeys for the holidays was pretty nice.

Cons

Work long hours for little pay. Managers sit on their butts all day (or take naps in guest rooms during business hours, to which the housekeepers have to clean AGAIN). Hiring buddies takes precedence over advancing employees with seniority. Advancing family members to higher management positions, while competent employees who've worked there longer and harder are passed over. If you're not buddy-buddy with higher management, you won't go anywhere in the company.

2.0
Nov 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Full-time hours... Decent benefits Paid sick days Employee room discounts great Co-workers are wonderful to work with Attempts of management to raise moral and make it fun appreciated...

Cons

Low pay for the amount of responsibility required, two tiered staff the upper management and the others...would comment further but will not use profanity, the rules are always changing I feel to suit which ever manager you happen to speak with, lack of respect from management to staff, I am a long time employee of 5 plus years, the daily JUNK mail that we receive in our mail box is not very green or socially responsible, pep talk prior to the yearly employee survey is laughable..very shallow, feel that management needs to be refreshed to improve employee moral, any large corporation that I have been involved in replaces management to keep the positive image of the corporation. Our management team is very stale and needs new faces to improve the overall company image, and experience

4.0
Nov 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Huge network of hotels gives room to move around and be promoted Management is usually understanding and respectful Fun and young front desk staff Employee hotel discount is nice Time at work goes by quickly because you are always busy

Cons

LOW pay (barely above minimum wage) - makes it easy to burn out Training system has some flaws Dealing with some RUDE, pushy, unrealistic people - you have to learn to not take complaints personally The hours are hard to get used to, transitioning between early mornings and late nights Working on holidays

Viewing 18535 - 18537 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.