Is Marriott International a good company to work for?

Marriott International has an overall rating of 3.9 out of 5, based on over 21,436 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 71% of employees would recommend working at Marriott International to a friend and 64% have a positive outlook for the business. The best reviews about Marriott International have been left by employees working as Licensed Massage Therapist , Internship and Senior Accountant .

Does Marriott International pay their employees well?

According to anonymously submitted Glassdoor reviews, Marriott International employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Marriott International. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Marriott International?

71% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Marriott International 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Marriott International?

Front Desk Agent (753) , Front Desk Receptionist (373) , Sales Manager (284) , Bartender (269) , Server (266) , Manager (242) , Guest Service Representative (221) , Housekeeper (203) , Night Auditor (191) , Front Desk Associate (171) , Event Manager (156) , Intern (152) , Customer Service Representative (147) , Server/Waiter (143) , General Manager (141)

What are the pros of working at Marriott International according to real employee reviews?

"And the benefits wouldve been great if i ever got the chance to use them." ((in 1749 reviews)); "You can socialize and get to meet great people especially seeing how You’ll be mainly watching events which is fun sometimes" ((in 819 reviews)); "great culture and interesting for those that love customer service" ((in 578 reviews)); "Growth opportunity if willing and hardworking." ((in 323 reviews)); "The team was great and supportive!" ((in 319 reviews))

What are the cons of working at Marriott International according to real employee reviews?

"The pay is low in hospitality given the hours that are expected and the demanding needs of hotels." ((in 1068 reviews)); "Long hours and you need to make sure you are committed to what you do." ((in 680 reviews)); "salary is low but ok for beginner and single" ((in 555 reviews)); "There's no work life balance and the pay often no where near worth it." ((in 457 reviews)); "Bad managers get promoted and moved around because they don't like to fire people." ((in 271 reviews))

What are employees saying about Marriott International layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Marriott International layoffs and their outlook for job security at Marriott International in 2026.

What are the top reviewed Marriott International locations?

Bethesda , New York , Atlanta , Orlando , Chicago , Washington , Miami , Los Angeles , San Antonio , Houston , Dallas , San Diego , Boston , Nashville , Phoenix , San Francisco , Omaha , Denver , Tampa , Austin , New Orleans , Scottsdale , Seattle , Philadelphia , Baltimore , Charlotte , Kansas City , Salt Lake City , Fort Lauderdale , Detroit

Marriott International reviews

3.9

71% would recommend to a friend

(18,847 total reviews)

Anthony Capuano

79% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,847 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,847 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews

3.0

Oct 13, 2010

"ok"

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Great hotel, great people. The cheap hotel rooms worldwide was by far the best incentive part of the job. I met several great people from around the world.

Cons

I orginally loved working for this place, however a few months into the posistion there was a change in management. Orginally we had several promotions and incentives for employees that gave us extra $$ on our paychecks.

5.0

Oct 12, 2010

Guest Check In Services

Guest services representative

Recommend

CEO approval

Business Outlook

Pros

Great Company with lots of perks and benefits

Cons

I think that the pay grade could be more attractive

2.0

Oct 10, 2010

Great company, but compensation levels are putting the organization at risk of losing talented people.

Corporate/regional

Recommend

CEO approval

Business Outlook

Pros

Great place to start a career. Lots of opportunity to pursue different areas of interest and map out your progression accordingly.

Cons

The purpose of this posting was really to shed some light on the very poor pay levels out of the corporate office. Being located close to DC, the cost of living is high and HR has neglected to take into account a reasonable pay structure. Employee engagement scores were just released from a company-wide survey and Marriott dropped considerably in terms of employee satisfaction with compensation compared to similar years as well as compared to competitors. It's a shame because it truly is a remarkable company but with the low salary grades it stands to reason that people are considering work elsewhere. HR is expected to react to the drop in satisfaction but with a company this large and the bureaucracy involved with getting anything done (especially in HR), it is unlikely that anyone will see a positive change in their lifetime.

Viewing 18649 - 18651 of 18,847 Reviews

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Jobs at Marriott International

AM Housekeeping Attendant

Banquets Housekeeping Aide