Marriott International reviews

3.9

71% would recommend to a friend

(18,843 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Feb 23, 2010

Great to good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The economic downturn has hit Marriott International hard. Changes in management philosophy are being seen throughout the company and what was a great environment is now just ok.

Cons

Lots of politics and layers of management make communications difficult. They could do a better job at delivering the state and goals of the business down the chain.

4.0
Feb 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for growth and development. Large company easy to stay with the company. Good benfits are offered. Hires and promotes within the company often

Cons

Their proformance annual reviews and feedback are designed exceptionally well but they fail to teach management to properly use the review tools and give proper feedback to employees. Management can forget that employees value life outside work when business demand increases leading to downturn in moral in employees

4.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

company culture is fabulous opportunity to work with people and provide excellent service benefits provided pay day every week

Cons

high turnover of service employees (any job in the hospitality world) even if you are sticking around, others may not be training is not always comprehensive, you are learning something new each day

Viewing 18715 - 18717 of 18,843 Reviews

Glassdoor has 21,431 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.