Marriott International reviews

3.9

71% would recommend to a friend

(18,842 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,842 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
5.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Very friendly and very good pay. I think that more people should come to the marriot to work because if you ask me, i think that it is very good pay and also that you should spend more nights there for the amazing service. The staff is friendly which makes it very easy to make friends while working at the marriot. i would like to work there for a while given the fact that i have friends there and my boss is a very nice and highly educated person which whom i love working with. i love working there a lot! ! ! !

Cons

People can be very mean. When people are rude, man that really upsets me. I try to be nice to them and not lose my cool but sometimes I just can not help it. Although taking yoga can really calm me donw. I feel that sometimes my boss can be a little cheap like for instance with the amount of break we get and the vacation we get... but overall this is a very good place and I do not have much to complain about at all really. I plan on working there for a while, very good service and industry.

3.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

At Marriott we embrace a unique code of service we call “spirit to serve”. We believe it’s essential that each of us do our part to make a difference in the lives of others, whether it’s our fellow associates, customers, business partners or neighbors. Marriott offers a competitive compensation and benefits package that you’d expect from an industry leader and we provide the programs and resources that help our associates achieve a true sense of satisfaction – on and off the job. In keeping with our associate-centered culture, Marriott’s benefits package includes: 1. Medical, dental, life & disability insurance 2. 401(k) retirement savings plan 3. Continuing education/tuition reimbursement 4. Ongoing training and career development programs 5. Work/family programs and services 6. Discounts on hotel rooms, food & beverage

Cons

Dealing with annoying,upset, and stuck-up customers.

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Glassdoor has 21,430 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.