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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,841 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Reviews by job title

      19K reviews
      5.0
      Oct 7, 2008

      Marriott Delivers

      Director of sales & marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the most ethical companies in the world. Period. You'll never have to apologize. The company puts it's associates first. In my twenty two years with Marriott I've found Training, communication, opportunities, loyalty are just some of the elements that make this company so great to work for. In a business world where companies struggle to keep employees, loyal customers and be financially successful, Marriott continues to deliver.

      Cons

      Some chains pay more. When Marriott people leave because they think the grass is greener, they usually come back. If you are looking for a management job where you want to punch a clock at the end of the day and never think about work until you return. Forget it! It gets in your blood.

      4.0
      Oct 4, 2008

      You won't regret the time you spend here

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ethics of senior management are exceptionally high. In today's corporate culture it is refreshing to never feel like you have to compromise the values taught by mom and dad. The emphasis of the Marriott family on respecting the individual and treating them well so that they treat the guest well is still strong and encouraged by senior management even though the company is now publicly traded and large. The company is very good at allowing associates to find their life/work balance. If you are in hotel operations there is a significant chance to move from brand to brand, state to state, or even country to country.

      Cons

      Depending on your job description, there may be limited room for promotion (this is more true for the "formal" professions). In some departments/divisions, associate opinion surveys are seemingly ignored and the formal review process is not enforced. Because of the tendency to avoid conflict and reach consensus, bad managers linger with little place for the associate to go for resolution. The associate may feel as a complaint would be seen as being disloyal. Associates generally won't take complaints up the chain of command in concern that they will be the one found to be at fault and the action will be detrimental to one's career.

      3.0
      Sep 28, 2008

      Great training, low salary

      Group sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -promote from within - good training programs -recognition for a job well done

      Cons

      -pay -little time off -inside the box thinking -work/life balance

      Viewing 18787 - 18789 of 18,841 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,428 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.