Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
5.0
May 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Work/Life balance is wonderful, recognition is constant. Salary is fair for the hospitality industry. I was working for Marriott for 10 years and the only reason I left was due to my office relocating out of the region. Gaining experience in Marriott is an excellent way to get into the hospitality industry.

Cons

Gaining promotions or transfers can be due to favortism and who you know. Marriott did rearrange their organizational chart and management style which caused many of their hotels to become franchise. Alot of group sales done out of regional sales office not even on property.

1.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Location is usually not overwhelmingly busy all the time. You get a discount to stay in any Marriott Hotel, usually 35+tax at most locations

Cons

The lowest pay you can get compared to other front desk positions in other locations No overtime pay, even though mgmt expect you to work extra hours Owner and management expect you to go above and beyond w/o any recognition or reward Mgmt expect you to preform other duties than what you got hired for w/o extra pay b/c they are under staffed Location is surrounded by Junk Yards

Viewing 193 - 195 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.