Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Oct 5, 2025

No support

Recommend
CEO approval
Business Outlook

Pros

-Fine benefits -Stable -Growth is possible

Cons

-Absolutely zero support from upper management -They want you to work well over your 40 hours a week -Low pay for all that you do -Zero work/life balance -Terrible training

3.0
Apr 7, 2025

Beware of layoffs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Employees and their families get discounted rates for hotels in the portfolio - Good health insurance options, partially subsidized by the company - Smart, capable coworkers (before many were laid off) - Huge brand recognition - Some positions are remote

Cons

- Not enough PTO! This was my biggest complaint. Basically no time off. - Most employees are on full-time hourly contracts instead of salaries, which makes it easy for the company to cut as many jobs as will make the board/stockholders happy at any given moment - Lots of restructuring and layoffs means little to no job security — could happen to you and your team at any time - Disorganized company goals from upper management - C-suite and execs get paid a ridiculous amount in comparison to folks at the bottom of the ladder (for example, the CEO's total compensation in 2023 was $55.5 million) - You'll find it increasingly hard to justify the company's layoffs and other cost-saving measures in light of the above

1.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Yeah you’re a manager sweet. Make decisions, problem solving. Making someone’s home away from home, making a difference to someone’s stay, people pleasing, meeting new people

Cons

Micromanaged, no consideration from upper management, long hours , miss out on family time and important moments because you have to be at work because of call offs and operating a building. There is lack of appreciation for general managers who do a good job. Yes all of this comes with the job, but we are not in 1990s or early 2000s when this was more acceptable. People want to have a work life balance and being a general manager does not allow that. And constant people pleasing.

Viewing 199 - 201 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.