Marriott International reviews

3.9

71% would recommend to a friend

(18,853 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

19K reviews
2.0
May 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free food, and good pay for the amount of work you do. The staff in other departments, like HR, Housekeeping, Concierge, Technicians and Valet, are helpful and nice.

Cons

A brutal schedule consisting of 16-hour shifts forced OT and a rotating schedule of morning, swing, and night shifts in a week. I am unsure how this being a union position helped me. I just saw a deduction for union fees on my paycheck. They don't even provide sick pay, and you are forced to use your PTO when you call out sick. I found that unusual when so many employees called out sick (the same people every week). The department I worked for was a toxic environment/culture. I am unsure if some people even liked coming to work. Not a really good place for someone's mental health. It felt like torture at times.

1.0
Nov 3, 2022

Your systems suck

Recommend
CEO approval
Business Outlook

Pros

The company has good benefits and treats employees well.

Cons

Unfortunately, the failure of the technology at this job make it nearly impossible to perform the job well. It makes it harder to even want to come to work.

5.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

I've worked for start-ups that claim their culture is perfect but Marriott truly has a family-like atmosphere even though most people are remote. They constantly promote from within and is by far the best company I've ever worked for. The people are extremely sharp and leadership is very very strong. Highly recommended!

Cons

Honestly, I don't have any cons, sure the workload is a lot but that's how it is at any company.

Viewing 205 - 207 of 18,853 Reviews

Glassdoor has 21,443 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.