Mars reviews

4.3

87% would recommend to a friend

(845 total reviews)
avatar

Poul Weihrauch

91% approve of CEO

77% positive business outlook

Reviews by job title

845 reviews

Reviews about "Culture"

Return to all reviews
4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great associate engagement, good people and family feel.

Cons

A series of ineffective leadership changes negatively impacted the culture and resulted in a lack of clear strategy and forward direction. Ongoing mismanagement led to the departure of several key contributors. The organization is now in a recovery phase following leadership changes, with expectations for a faster turnaround.

1.0
Jan 23, 2026

Polished Brand, Dysfunctional Reality

Recommend
CEO approval
Business Outlook

Pros

Strong brand recognition. Well known name on a resume. Pay and benefits are generally in line with large corporations. This may be a suitable environment for those who prioritize brand name over clarity, fairness, and consistency. Others should proceed with caution.

Cons

Day-to-day operations do not align with the company’s external image. Leadership quality is uneven, and accountability at senior levels is inconsistent. Decisions are frequently made without transparency, with shifting direction and unclear ownership creating ongoing instability for teams. Open communication is limited. Raising concerns or asking for clarity can result in loss of visibility, exclusion from decision-making, or reassignment rather than constructive resolution. Performance management is subjective and inconsistently applied, making expectations unclear and long-term success unpredictable. While values, inclusion, and well-being are heavily emphasized in messaging, they are not consistently reflected in practice. Psychological safety is limited, particularly during periods of change or for those who do not fully align with leadership preferences.

avatar
Mars Response
6mo
Thank you for taking the time to write your review. We’re sorry to hear your experience with us has not been positive. We aim to support our Associates in every way throughout their time with us and are committed to their wellbeing and development. Please reach out to the independent, confidential team at ombudsman@effem.com, and we look forward to discussing this further.
5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

- High autonomy and trust in how you manage and deliver your work - Remote work setup (may vary depending on the role and team) - Meaningful work, especially if you’re a pet lover—you get to support pet owners and their pets at the heart of what you do - Supportive and collaborative colleagues who are willing to help when needed - Strong brand and purpose-driven culture that makes the work feel impactful - Good learning exposure across different projects, stakeholders, and markets - Great company culture and benefits

Cons

None that I can think of at the moment

avatar
Mars Response
6mo
We’re delighted to hear you had a positive experience with us and thank you for sharing your review. We’re deeply committed to the wellbeing and development of our Associates and know how important it is to feel supported at work and throughout your career. Please feel free to get in touch with your People and Organization team if you’d like to share any more feedback or recommendations.
Viewing 25 - 27 of 845 Reviews

Glassdoor has 6,816 Mars reviews submitted anonymously by Mars employees. Read employee reviews and ratings on Glassdoor to decide if Mars is right for you.