Is Marsh a good company to work for as a Client Support Associate?

Client Support Associate professionals working at Marsh have rated their employer with 3.7 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Marsh employees being 3.9 out of 5 stars. Search open Client Support Associate Jobs at Marsh now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at Marsh .

Does Marsh pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at Marsh with 3.6 out of 5 stars based on 124 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Support Associate salaries at Marsh.

How happy are Client Support Associate professionals working at Marsh?

70% of Client Support Associate employees at Marsh would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Client Support Associate professionals have also rated Marsh with a 3.4 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Marsh?

Account Manager (100) , Vice President (86) , Account Executive (69) , Assistant Vice President (66) , Analyst (62) , Manager (62) , Insurance Broker (61) , Consultant (49) , Specialist (48) , Associate (46) , Client Executive (46) , Intern (44) , Project Manager (42) , Senior Analyst (39) , Senior Associate (39)

What are the pros of working at Marsh according to real employee reviews?

"Good benefits and a good part of the country to work in." ((in 267 reviews)); "Good work life balance and team relationship" ((in 236 reviews)); "Everyone at the company was great to talk too and there was a great culture there." ((in 227 reviews)); "There are many great people who work there and the carriers they work with are excellent as well." ((in 196 reviews)); "Colleagues are friendly and diverse" ((in 128 reviews))

What are the cons of working at Marsh according to real employee reviews?

"Poor management: I have been told by my manager to fix my personality of perfectionism." ((in 144 reviews)); "Low pay and lack of support" ((in 109 reviews)); "Low salary and night shift" ((in 91 reviews)); "Vivem de reunião de 15 em 15 minutos os micro managers te ligam (sem fundamento)" ((in 60 reviews)); "No training whatsoever." ((in 39 reviews))

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Marsh

Marsh Client Support Associate reviews

3.7

70% would recommend to a friend

(124 total reviews)

John Doyle

98% approve of CEO

89% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.0

Career opportunities

Client Support Associate employees have rated Marsh with 3.7 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. Marsh is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

124 reviews

3.0

Feb 22, 2026

T

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Can sometimes use benefits to justify pay

2.0

Oct 27, 2025

Salary

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Great learning opportunities within organization

Cons

Disorganized at times and rush renewals with no OT

4.0

Oct 27, 2025

Good company!

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

I’ve enjoyed my time at MMA. I’ve received compensation bumps and everyone is really great to work with.

Cons

Very hard industry with long hours sometimes

Viewing 1 - 3 of 124 Reviews

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Marsh Client Support Associate reviews

Ratings by category

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Reviews by job title

T

Salary

Good company!

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