Marshalls reviews

3.4

58% would recommend to a friend

(7,620 total reviews)
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Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 10, 2023

Pay doesn't match workload

Recommend
CEO approval
Business Outlook

Pros

They are flexible with scheduling 1 week Vacation and 1 week personal time during my first year

Cons

Yearly raises are less than a dollar. I've been there nearly 2 years, starting as full time then going to part-time, and my total raise amount has been 0.93 cents. You're made to work all over the store in various departments with no incentives or bonuses for the extra work. I was hired to work in one department, but after a few months I became a cashier, a stockroom associate, fitting room attendant, etc. You receive very little acknowledgment for going above and beyond. A pat on the back if that. When you're on the register, you're expected to help meet a quota for selling the store's credit card. You don't receive any compensation for it. The "incentive" is a chance to win a $20 Marshalls gift card. Ridiculous. The minimum pay here is not a livable wage at all. Making $12-$13/hr can not afford their employees to live in this area where apartments are starting off at $1200/mo.

1.0
Jun 22, 2023

Just don’t

Recommend
CEO approval
Business Outlook

Pros

A few nice coworkers, but honestly that’s it

Cons

Low pay for what I’m being asked to do, terrible management, entitlement to workers

4.0
Oct 7, 2022

Mandatory OT

Recommend
CEO approval
Business Outlook

Pros

They have good benefits and decent pay. They do pay weekly

Cons

Assistant Manager have to work a mandatory 45 hrs per week. Usually turns into about 48 hours average. There is no home work life balance. If you are single with no kids, this is a great job for you. If you have a spouse and children and would like to stay married and see your kids grow up. This is not the job for you.

Viewing 28 - 30 of 7,620 Reviews

Glassdoor has 7,834 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.