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      Marshalls

      Engaged Employer

      Marshalls reviews

      3.4

      57% would recommend to a friend

      (7,632 total reviews)
      avatar

      Ernie Herrman

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.0

      Senior management

      3.0

      Career opportunities

      2.7

      Compensation and benefits

      Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Jan 25, 2013

      Sales associate

      Shoes
      Recommend
      CEO approval
      Business Outlook

      Pros

      I spent a year and a half here and met some great friends. It was a great way to get started in retail. You get two 15-minute breaks and a 45-minute lunch break if you work a full 8 hour shift. You can't get fired if you tried, the only way they'll fire you is if you steal pretty much. It's easy to get away with taking longer breaks.

      Cons

      They will only schedule one person in a department at a time and expect them to do the work of three people. The discount is only 10%, Marshalls is so cheap. They will push you SO HARD to get customers to sign up for the TJX store credit card and set up stupid competitions every month with childish prizes. Customers were rude, felt entitled and MESSY. They do not pay enough and expect way too much.

      1.0
      Jan 22, 2013

      Gone and not looking back

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pros of Marshalls in my personal opinion is, gaining experience. Beside meeting really friendly customers who sometimes make your day, there's not too many pros that I can list.

      Cons

      Unless you're built for being on your feet for long hours, the job probably isn't for you. I am in no way trying to bash them but I think they can offer a little bit more than a 10% employee discount. I was only getting paid $8 an hour, which isn't "bad" for just starting out and being a teenager at the time. The managerial skills at the store was horrible and it was like a breath of fresh air when I resigned; I simply could not take it anymore.

      Viewing 7480 - 7482 of 7,632 Reviews
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      Glassdoor has 7,848 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.