Marshalls reviews

3.4

57% would recommend to a friend

(7,630 total reviews)
avatar

Ernie Herrman

55% approve of CEO

47% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 28, 2012

Unrealistic

Recommend
CEO approval
Business Outlook

Pros

Good experience for first time work, college students, high school students.

Cons

scarce hours, ridiculous management, bad pay, they want you to take your job of hanging clothes extremely serious,

2.0
Nov 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Pros? You get paid. minimum wage. If its you first job you'll have the pleasure of learning how it is in the real world and seeing how important it is to advance from your current state and seek better jobs out there with this experience. It is essential you know how to do the basics and is is a semi-good way to start. OR get you angry.

Cons

They dont work with you on hours, they dont monitor the conduct of the employees, they dont require english to be a necessary language even at the register. They don't teach you very well other than show you right on the spot without any regard to the customer whatsoever. If they were to take the time to make sure their employees werent monolingual and helped their new associates to adjust to the new enviroment this would be a different post.

1.0
Nov 20, 2012
Recommend
CEO approval
Business Outlook

Pros

- Early hours if you get lucky (6am-2pm/7am-3pm) - Only requirement is to have hands - Good if you only need around $80/week - Your hours are constantly being cut, which is good if you like being home. If you got the job for the money, ignore this.

Cons

- Management unprofessional, vindictive, and cried when things were bad. Yes, two of the three managers would CRY like babies when corporate criticized us for poor performance. - Management did very little to aide the backroom, treated "the heart of the store" the worst. Expected "on standard" performance while being 3-4 employees short because of some mysteriously slow hiring procedure. Maybe because the hiring manager spent most of his time hitting on female employees and watching war movies and Bruce Lee films. - Pay is dismal, with raises that I might as well never have received in the first place. I've spoken with coordinators who have been there for 3 years, some of which who've one numerous "best employee" awards, had slews of "star cards" (a kiddy gold star system), whose raises were under $2 in three years. - Star card system is biased- the back room employees who work like mules were given nothing but criticism and troubles, while two employees held a monopoly on the cards, because they were friends with the supervisor (one of the crying managers). - There is no training from superiors on a position. You are left to *figure it out*. However, you will be punished for when you make mistakes. - Despite receiving larger and larger workloads, our hours would be slashed and reduced tremendously. By the end of my stint, I went from working almost 40 hours to 12 each week. This is the favorite punishment of management. - Zero benefits. Short version: Low pay, no benefits, horrible treatment.

Viewing 7495 - 7497 of 7,630 Reviews

Glassdoor has 7,846 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.