Marshalls reviews

3.4

58% would recommend to a friend

(7,620 total reviews)
avatar

Ernie Herrman

55% approve of CEO

48% positive business outlook

Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Mar 28, 2010
Recommend
CEO approval
Business Outlook

Pros

When a customer doesn't complain about your service, management rewards you, when You ask every customer if they want to apply for a TJX card and you open a card or two, management praises you.

Cons

When You're doing your job and a customer complains, management only listens to the customer, and never once listens to the associate. It is the associate who gets repremanded, to make management look good.

2.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

easy dress code safe facilities incentives sometimes offered for good behavior

Cons

not enough employees to cover all the work emphasis placed on the goods, not the employees

1.0
Mar 6, 2010
Recommend
CEO approval
Business Outlook

Pros

They have many incentives to get you extra money. You can call on employee theft for a 350$ reward or if you catch someone stealing you get 25$. You can enter contests by doing a good job such as ticketing missmated items and picking up clothes on the floor.

Cons

Minimum wage, you will work nonstop all day, pay should be at least 9$ an hour for the amount of labor involved. They will train you in every department so your always business, most of the time you are required to do work more than one area WHILE being called to the register for price checks, and being a cashier. Sometimes this will prevent you from finishing your own job. You will also clean up after other employees.

Viewing 7603 - 7605 of 7,620 Reviews

Glassdoor has 7,834 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.