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      Marshalls

      Engaged Employer

      Marshalls reviews

      3.4

      58% would recommend to a friend

      (7,620 total reviews)
      avatar

      Ernie Herrman

      55% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Senior management

      3.0

      Career opportunities

      2.7

      Compensation and benefits

      Marshalls has an employee rating of 3.4 out of 5 stars, based on 7,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marshalls employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Apr 25, 2014

      Long time employees are mistreated and undervalued.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will have gas money and possibly be able to pay your phone bill.

      Cons

      There is no seniority. You get underpaid and being at this company for years makes no difference. You will train new employees to be in the position you have wanted to be in. There is no room in this company for growth unless you are a favorite. If your working at Marshalls plan on having two jobs...

      1.0
      Apr 12, 2014

      Assistant Manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The associates are top notch. They go over and above to get things done in a very stressful situation.

      Cons

      The management is not respected and therefore it trickles down throughout the building. Trying to keep a positive attitude is difficult. Having the time to develop the associates properly when your pulled in all directions proves to be a lost cause and they have a tendency to go else where.

      3.0
      Sep 23, 2013

      Be prepared to harass the customers

      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a fun laid back place to work. Starting off, I worked multiple departments: Men and Kids, Women's, Home, the dressing room, and the front. I always got about 30 hours a week. They love people who have complete and open availability. The employees were great and I made good friends while I was there.

      Cons

      The managers. When you're at the front ringing up customers, my manager would be standing about ten feet away and talking in my ear through the walkie, "Make sure you ask them for TJX credit cards. Did you ask them? You sure? They said no? Ask again! Keep telling them the benefits. I don't care if they keep saying no!" TJX, TJX, TJX, that's ALL they care about. You will be bombarded every FIVE MINUTES to see if you got them a credit card or not. They want you to get about ten a week, two a day if you work five days a week. And God forbid if you take scan the item before you take off the sensor or take off the hanger last because it ruins their "ringing sequence."

      Viewing 19 - 21 of 7,620 Reviews
      Related searches: Marshalls jobs | Marshalls salaries | Marshalls benefits | Marshalls interviews
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      Glassdoor has 7,834 Marshalls reviews submitted anonymously by Marshalls employees. Read employee reviews and ratings on Glassdoor to decide if Marshalls is right for you.