Mary Kay reviews

3.9

74% would recommend to a friend

(1,019 total reviews)

Ryan Rogers

73% approve of CEO

61% positive business outlook

Mary Kay has an employee rating of 3.9 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mary Kay employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 1, 2025

It’s an MLM

Recommend
CEO approval
Business Outlook

Pros

Some good products, training on par with professional standards.

Cons

No professional qualifications, no official recognised certification. Income from sales alone does not give you a full income, you are responsible for all costs and expenses, this includes packaging & postage for orders from the company as well as costs to deliver to your customers. You have to put in minimum amount of purchases to qualify for commissions, so if you have customers buying under this minimum, you do not receive the wholesale discount, you have to buy more products to get the commission otherwise you pay full retail price! You do not get paid a salary based on hours worked, no career advancement without recruiting, which makes this a pyramid scheme. You do not run your own business, you’re not an Independent Contractor or a Business Owner, the business is owned by the Rogers Family who own Mary Kay Inc, they make the decisions on what products to sell, what the branding looks like, what the price point is, what promotions to run, they own the organisation, not the sales reps.

1.0
Aug 24, 2025

Not impressed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product allowance on a regular basis and quarterly including new releases

Cons

Leadership is toxic and abusive. I have never been treated so poorly by a member of the executive team. The way they speak to people is unbelievable. Managers who are allowed to practice bullying need to be let go. I complained to my manager about a situation and she had already heard it and did nothing. No on-boarding for new employees. I had no time set aside with my director and was not set up successfully at all.

Viewing 25 - 27 of 1,019 Reviews

Glassdoor has 2,437 Mary Kay reviews submitted anonymously by Mary Kay employees. Read employee reviews and ratings on Glassdoor to decide if Mary Kay is right for you.