Pros
A lot of pleasant people work for this company and they take care of you pretty nicely for training. Decent pay, benefits, and options
Cons
I was with Mastec as a AT&T Digital Life security manager. Mastec was at the mercy of dealing with extremely demanding hours, poor pay for those hours, and a garbage home alarm system with a ton of back end issues. AT&T does not understand the alarm industry at all. Mastec just has to allow AT&T to mess up everything from scheduling to inventory and act as if they have the answers to fix it or hear AT&T managers and exec's complain and place blame on Mastec managers. Tech's in the Las Vegas market are getting burnt out quickly. They are pushed quickly through training with very little on job training, they are then pushed into the field and expected to perform well. As a manager the hours exceed 60 hours a week with 6 day work weeks leaving them with very little personal time. The list of issues is wayyy to long to list honestly. Its just a joke of an operation. I'm sure its much better working on the DirectTV side but AT&T's side is just too new and horrendously overdemanding with pointless micro management.
