MassMutual Director In Operations reviews

3.0

Be the first to recommend this company

(2 total reviews)
avatar

Roger W. Crandall

100% approve of CEO

100% positive business outlook

Reviews by job title

2 reviews
3.0
Jul 6, 2025

Reputable company, no training

Recommend
CEO approval
Business Outlook

Pros

Reputable company, pleasant co-workers, opportunity

Cons

Severely lacking in training, must access multiple systems to do one thing, no accountability with the Home Office when mistakes are made or incorrect information is given

2.0
Nov 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The only large corporation in the Springfield area. Great time off and good benefits. Beautiful building and flexibility to work from home for most jobs.

Cons

HR practices support frequent job eliminations which created an environment of uncertainty. A lot of focus on process improvement but it feels like lip service rather than a real commitment to making processes better. Too many managers who have been at the company for too long who are not really going to change. Don't join the company if you can't go along with the crowd.

Glassdoor has 2,836 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.