MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Innovative, strong year over year growth, great culture of improvement and customer experience focus.

Cons

Traditionally known for Lower than market salaries

1.0
Apr 21, 2021

Disappointed in branch.

Recommend
CEO approval
Business Outlook

Pros

Cannot think of any at the moment.

Cons

In the years I have been employed through a MassMutual branch, the work environment has worsened. I receive no benefits because the advisors are contracted through MassMutual, but claim to be their own entity . I wish I knew this before I started working here. The average pay for my position states it is 39K with bonuses...I receive what a fast food restaurant manager or a warehouse worker would make hourly and bonuses are not given even though I am the one that completes all of the applications, lab requests, follow ups and meet one on one with clients when the agents are too busy. If you take sick days due to private matters for your health, you are still required to work from home since there are no sick days or PTO. If I want to receive my full check, no matter how sick I am I have to answer emails and complete other tasks that could be completed upon my return. No respect whatsoever for a low paid employee. Disappointed that a young woman cannot thrive in this company because of the treatment received.

1.0
Mar 31, 2021
Recommend
CEO approval
Business Outlook

Pros

Sales based and commission to be earned

Cons

No room for growth and cold calls

Viewing 355 - 357 of 2,385 Reviews

Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.