MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
avatar

Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jan 10, 2026

Class operation

Recommend
CEO approval
Business Outlook

Pros

The company does things professionally.

Cons

Sometimes politics get in the way of progress.

4.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive Management team who actually care. Sincere efforts to improve tech stack, ease of use, etc.

Cons

Not work from home friendly. While many tasks require personnel to be on-site, there are tasks which can be accomplished remotely. Simply being in the office does not equal efficiency.

Viewing 34 - 36 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.