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      MassMutual

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      MassMutual reviews

      3.5

      54% would recommend to a friend

      (2,385 total reviews)
      avatar

      Roger W. Crandall

      72% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 21, 2019

      Great work-life balance, awesome place to work!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      MassMutual has a ton of amenities (cobbler, hair stylist, gift shop, cafeteria, etc.) and my team in particular makes it easy to work from home if needed. My manager is very communicative and my work is engaging. I feel challenged in the right ways and lucky to be a part of my team. Definitely a great place to work, and the best in this area!

      Cons

      I don't get as much exposure to senior leaders as others in my organization, and I feel there are times when team members are given preference or treated differently than others. My organization is growing and scaling, which comes with some growing pains as well (ambiguity around roles and responsibilities, challenges with developing and standardizing new processes, etc.)

      1.0
      Mar 6, 2019

      Terrible culture

      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Recruiters and interns are awesome

      Cons

      -Terrible culture. -Misleading from the beginning when it comes to what is expected of you. -You will not be given any time to study for any licenses because you have to produce.

      2.0
      Feb 15, 2019

      Decent products, but need more than that

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent to good products, if you know people can be successful, good commissions. Okay marketing strategy and nice office.

      Cons

      Management is over promising and sells the career. They think the training and mentor ship they provide works, but it’s not enough and it doesn’t. They will probably tell you that the people that don’t make it is their own fault, but in reality it’s both management and the persons fault. Sometimes the firm can be very arrogant and I questioned whose interest they really had in mind at times. They tout the products, but it is so much more than that. Always promoting mass mutual, and they put the Advisor in a bad position versus independent advisors. I did not tend to see many high net worth clients at Mass.

      Viewing 382 - 384 of 2,385 Reviews
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      ReviewsMassMutual reviews

      Glassdoor has 2,831 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.