Is MassMutual a good company to work for?

MassMutual has an overall rating of 3.5 out of 5, based on over 2,831 reviews left anonymously by employees. This rating has been stable over the past 12 months. 54% of employees would recommend working at MassMutual to a friend and 51% have a positive outlook for the business. The best reviews about MassMutual have been left by employees working as Internship , Data Scientist and Financial Analyst .

Does MassMutual pay their employees well?

According to anonymously submitted Glassdoor reviews, MassMutual employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MassMutual. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at MassMutual?

54% of MassMutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MassMutual 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MassMutual?

Financial Advisor (236) , Financial Services Representative (130) , Financial Services Professional (84) , Intern (61) , Customer Service Representative (43) , Financial Representative (39) , Project Manager (29) , Director (27) , Consultant (24) , Agent (22) , Insurance Agent (22) , Business Analyst (21) , Account Manager (20) , Sales Representative (20) , Financial Professional (18)

What are the pros of working at MassMutual according to real employee reviews?

"Great benefits and it is hard to get fired" ((in 222 reviews)); "Great people and tasks were not very demanding." ((in 183 reviews)); "Good work life balance with flexible work hours and remote work options." ((in 118 reviews)); "Culture is great and flexibility for work life balance" ((in 111 reviews)); "You learn how to deal with rejection and Sandler Training is a good tool for life" ((in 98 reviews))

What are the cons of working at MassMutual according to real employee reviews?

"There is no salary so if you have a a difficult month getting business you have absolutely no income" ((in 93 reviews)); "A lot Lack of education Poor Management" ((in 87 reviews)); "Commission only sales positions are not for everybody but can be very rewarding" ((in 71 reviews)); "Many managers have no underwriting background and do not understand the underwriting process and the amount of time it takes to underwrite." ((in 41 reviews)); "Upper management is completely disconnected and either is unaware or doesn't care what front line employees or managers think." ((in 20 reviews))

What are employees saying about MassMutual layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MassMutual layoffs and their outlook for job security at MassMutual in 2026.

What are the top reviewed MassMutual locations?

Springfield , Boston , New York , Enfield , Phoenix , Houston , Bala Cynwyd , Philadelphia , Charlotte , San Francisco , Chicago , Atlanta , Walnut Creek , Pittsburgh , Fort Lauderdale , Richmond , Raleigh , Scottsdale , Minneapolis , Los Angeles , Lake Oswego , Warren , Buffalo , Seattle , Virginia Beach , Southfield , Dallas , Cincinnati , Portland , Amherst

MassMutual reviews

3.5

54% would recommend to a friend

(2,385 total reviews)

Roger W. Crandall

72% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,385 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Sep 14, 2018

Beware

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a good place to start career as a Life Insurance agent

Cons

bad culture adviser support terrible top management questionable poor employee retention history

4.0

Aug 7, 2018

Top notch products and services training for the financial industry.

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Best place to start out as a true holistic financial advisor where you learn how to address the entire financial picture of clients.

Cons

No salary, and no lead or real marketing programs to help get prospects in front of advisors. For a company the size of Massmutual they should offer a base for advisors like other companies similar in size and market share. To the very core of Massmutual they are very tight on the verge of penny pinching advisors.

2.0

May 10, 2018

It aid the bills, it's who you know, not what.

Internal wholesaler

Recommend

CEO approval

Business Outlook

Pros

Good pay, mediocre health care, pension and 401k plan.

Cons

Managers seemed to be selected by who they know, not what. Inappropriate manager to subordinate relationships seem to be tolerated. I have seen people terminated for certain infractions immediately, but If you are in the know you can get away with those same infractions. Its a giant game of CYA , senior managment is told all is good, while middle managment rules the general employee base with threats of layoff or termination . The old be glad you have a job scheme which seems to work for them.

Viewing 388 - 390 of 2,385 Reviews

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Jobs at MassMutual

Business Analytics Consultant

Alternative Investments Product Analyst

Alternative Investments Product Associate

Quantitative Developer

Lending Transaction Manager – Lending and Banking Services

MassMutual

MassMutual reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Beware

Top notch products and services training for the financial industry.

It aid the bills, it's who you know, not what.

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Jobs at MassMutual