MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Dec 19, 2017

Roll the dice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay, working for a Mutual firm means you work for the customer not the street

Cons

You can not trust anyone - specific advice offered by multiple senior execs - that is not the way that I want to work

2.0
Oct 5, 2017

Bureaucratic and political

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

MM has many resources, dedicated people, and a long history. They have tons of different initiatives and like to promote from within. They also have a fairly active LGBT advocacy group.

Cons

Like any older company, there's plenty of political machinations and bureaucratic nonsense to deal with. Be prepared for different managers telling you different things and not communicating with each other. I was laid off when MM removed 5% of their staff after a reorganization, so be prepared for your job to become obsolete unless you get on your boss's good side!

4.0
Oct 4, 2017

MassMutual

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You don't need experience to get this job

Cons

Very hard getting clients the first few months you are there. Everyone is different though

Viewing 400 - 402 of 2,385 Reviews

Glassdoor has 2,832 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.