MassMutual reviews

3.5

54% would recommend to a friend

(2,382 total reviews)
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Roger W. Crandall

71% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Jan 4, 2026

independent contractor

Recommend
CEO approval
Business Outlook

Pros

Brand recognition, reputation, presence, high ratings

Cons

Commissions based, you have to build your own books, training is okay

4.0
Dec 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and work life balance

Cons

Limited upward mobility, unsure about promotion standard

5.0
Dec 26, 2025
Recommend
CEO approval
Business Outlook

Pros

The training here was phenomenal. They put work in to developing professional skills and tactics for heping new agents grow their book.

Cons

It's just a difficult industry. You'll need to "hustle" more than you think for the first several years. It definitely helps to start with a wide network of people you have access to.

Viewing 40 - 42 of 2,382 Reviews

Glassdoor has 2,828 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.