MassMutual reviews

3.5

55% would recommend to a friend

(2,385 total reviews)
avatar

Roger W. Crandall

73% approve of CEO

51% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Apr 27, 2023

Unrealistic Expectations

Recommend
CEO approval
Business Outlook

Pros

Good salary Good benefits Nice coworkers

Cons

Poor management. Unrealistic expectations. Culture - what have you done for me lately?

3.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

You are able to control your Schedule

Cons

You will not make much money especially at first. You will find some success if you truly love the job.

1.0
Apr 26, 2023
Recommend
CEO approval
Business Outlook

Pros

-401K -PTO -Annual Bonuses -Annual Raises -Discounted Life Insurance Policies -Sweet and understanding clients -Helpful peers and professional peers(most of the time)

Cons

-Micro management you have people from various amount of teams crossing your Ts and dotting your I’s. -No consistency no real team oriented director is just a name no actual relationship team building. -Anyone seems they can coach you on things they aren’t correct about management can’t answer some things clients are upset and angry 50% of the time and MassMutual does not provide the resources and tools to succeed in the position. -People in position of power are rude and condescending.

Viewing 460 - 462 of 2,385 Reviews

Glassdoor has 2,832 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.